If you fail to comply with this obligation, we may have a right of action against you for compensation. You have a legal obligation to take reasonable care of the goods while they are in your possession. The goods do not need to be in their original packaging however in a sellable condition, and at your own cost and risk. If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days. However you will be responsible for the cost of returning the goods to us. If a full refund including original delivery costs is required then the entire order needs to be returned back to us within fourteen (14) working days. Please note that this does not affect your statutory rights.

Some goods are non-returnable for hygiene reasons. Please clearly state on the invoice the reason for return and whether you require a refund or exchange, We are only able to exchange items for the same product. We would recommend that you return your items via tracked post. To return an item(s) firstly write a covering letter with your order reference number and return it with your invoice and goods to:

We do our best to ensure all of our customers enjoy a happy shopping experience with however occasionally you may need to return an item. The Frost Bloods and Fire bloods have formed a tentative alliance, and are now preparing for war - but Ruby is the only one who can prevent the catastrophe which is coming.With the blood of night running in her veins, the line between good and evil becomes blurred. Once Eurus opens the Gate of Light, darkness will be unleashed upon the world for all eternity. Ruby and Arcus face a more dangerous enemy than they could ever have imagined. Even worse, the dark threat released from the Frost King's melted throne is stalking the land, bent on destruction - and as the one who set it free, only Ruby can stop it. Ruby has defeated the tyrannous Frost King, and Arcus, the exiled warrior who captured her heart, has taken his rightful place as ruler of the Frostblood kingdom.But Ruby is the only Fireblood in a castle of frost and ice, and the courtiers will not accept her. But with alliances between flame and ice strictly forbidden, is Arcus friend or foe? The day she swears to avenge her people.She must travel deep into the heart of the enemy, to the court of the Frost King, with only the mysterious warrior Arcus - a Frostblood rebel - by her side. She's spent her whole life in hiding.Until the day Frostblood soldiers raid her village and kill her mother.

In a land ruled by frost, her very existence is a crime.

Frostblood saga